Greenwood House of Pizza

Reviews about Greenwood House of Pizza

• 5 / 5

  By Janelle Parker
  Good pizza. service is great. I liked the old one a little better, but this is very good.
  September 17, 2016
• 1 / 5

  By D BC
  It is regretful that the owner of this business has no customer service knowledge. He allowed a 4 year regular customer to become disenchanted to the point I will never go back. What he doesn't know is my friends now will no longer buy from them either. So he didn't just lose me but about a dozen other customers, one who has been ordering there since they opened. They are only open until 9 pm, even on weekends and the last order I placed was on a Friday nite at 8:25 pm. I was immediately told, very emphatically, that "in the future" I would need to call a half hour before closing if I wanted to order anything. At 8:25 pm, I think I was within those confines and didn't need the reprimand. When we received our ~ $17 Large Meat Lover's pizza, the toppings were very sparse, compared to many other times and the ~$10 order of Chicken Tenders (so overcooked that the coating was so dark orange we thought they had sent buffalo tenders but they were not though they were hard and impossible to eat. I tried to call that night but they were already closed and not answering the phone (no voicemail). I called the next morning and reached the owner who said he prepared my order himself and there was nothing wrong with it. He said if the tenders weren't what I wanted it was because I had ordered the wrong thing and that chicken fingers would have been very different. I told him I was not a new customer and knew the difference between the two and that these were inedible. I was going to mention the Pizza but he was so insistent that I was wrong that I just told him I wanted a credit for the tenders that were not tender. He said fine, he would give me the credit, but there was nothing wrong with my order and my complaints were completely unfounded. So, he lost a customer and I'm telling more than just my friends now with this review.
  July 09, 2016